Ben Brooks
Agency: U.S. Forest Service
Program: Resource Assistant Program (RAP)
Location: Southwestern Regional Office
Intern Year(s): 2020

Ben Brooks

After finishing undergrad studies, Ben used his passion for math to help college professors revise their advanced mathematical textbook. This position gave Ben a love for using software to help people learn. After a few years working as a documentation specialist for multiple software companies, Ben’s exposure to enterprise software gave him a love for using software to help people do their work more efficiently and with more satisfaction. As Systems Manager at a software company, Ben was exposed to positions and duties throughout the organization. Through employee interviews and usability (UX/UI) studies, Ben helped overhaul the business processes and software used throughout the company, resulting in improved intra-team alignment toward organizational goals, and increased satisfaction for clients and employees alike. One aspect of this position involved building and customizing a SharePoint-based knowledge management system, which is still used throughout the organization. This experience customizing software led Ben to his current passion, which he considers his true calling: developing web-based software to help organizations improve results, foster growth and increase employee happiness.

From the blog

October 08, 2020

About Us

HAF improves the lives of Hispanics in the United States and promotes civic engagement by educating, motivating and helping them access trustworthy support systems.

Phone: (202) 640-4342

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